Managing Non-Performance Staffs: Making them Productive 🔗

Introduction

Managing employees who consistently fail to meet expectations is one of the toughest challenges any leader can face. Poor performance not only affects results but can also disrupt team morale and put added pressure on others. Leaders must therefore find effective ways to address these issues—balancing accountability with motivation. This program equips participants with practical approaches to identify the root causes of underperformance, apply both positive and corrective strategies, and engage employees in meaningful improvement plans. By learning how to communicate clearly, set expectations, and use motivation techniques wisely, managers will be able to transform non-performers into contributors. At the same time, participants will gain the confidence to manage difficult situations without damaging relationships, ensuring that performance challenges become opportunities for growth rather than setbacks for the organisation.